FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.
History

Fri, 06 Nov 2026 19:30:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout

Fri, 06 Nov 2026 17:15:00 +0000

Type Values Removed Values Added
Description FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.
Title FreeScout: Administrative tools.php endpoint is accessible to low-privileged users, enabling filesystem enumeration and unthrottled brute-force of application secrets
Weaknesses CWE-287
CWE-307
CWE-538
References
Metrics cvssV3_1

{'score': 5.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published: 2026-11-06T17:04:28.448Z

Updated: 2026-11-06T17:04:28.448Z

Reserved: 2026-07-14T21:10:50.031Z

Link: CVE-2026-62850

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-11-06T17:18:33.157

Modified: 2026-11-06T17:18:33.157

Link: CVE-2026-62850

cve-icon Redhat

No data.