Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
Metrics
Affected Vendors & Products
References
History
Thu, 26 Feb 2026 13:30:00 +0000
| Type | Values Removed | Values Added |
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| First Time appeared |
Livehelperchat
Livehelperchat livehelperchat |
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| Vendors & Products |
Livehelperchat
Livehelperchat livehelperchat |
Thu, 26 Feb 2026 02:15:00 +0000
| Type | Values Removed | Values Added |
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| Description | Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available. | |
| Title | LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints | |
| Weaknesses | CWE-862 | |
| References |
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| Metrics |
cvssV4_0
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Status: PUBLISHED
Assigner: GitHub_M
Published: 2026-02-26T01:42:38.225Z
Updated: 2026-02-26T19:30:20.351Z
Reserved: 2026-02-25T03:11:36.691Z
Link: CVE-2026-27954
No data.
Status : Received
Published: 2026-02-26T02:16:23.147
Modified: 2026-02-26T02:16:23.147
Link: CVE-2026-27954
No data.
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