The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
History

Sat, 07 Nov 2026 02:45:00 +0000

Type Values Removed Values Added
Description The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
Title JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title
Weaknesses CWE-79
References
Metrics cvssV3_1

{'score': 6.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published: 2026-11-07T02:29:11.914Z

Updated: 2026-11-07T02:29:11.914Z

Reserved: 2026-10-27T15:16:09.365Z

Link: CVE-2026-118046

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Deferred

Published: 2026-11-07T03:17:00.170

Modified: 2026-11-07T03:17:00.320

Link: CVE-2026-118046

cve-icon Redhat

No data.