Show plain JSON{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"cveId": "CVE-2024-23794", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "state": "PUBLISHED", "assignerShortName": "OTRS", "dateReserved": "2024-01-22T10:32:00.705Z", "datePublished": "2024-07-15T07:14:09.557Z", "dateUpdated": "2024-08-01T23:13:07.432Z"}, "containers": {"cna": {"affected": [{"defaultStatus": "unaffected", "modules": ["inline editing"], "product": "OTRS", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"lessThanOrEqual": "2024.4.x", "status": "affected", "version": "2024.x", "versionType": "Patch"}]}], "configurations": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "The sub setting RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch has to be activated by an administrator first and Ticket::Permission###1-OwnerCheck is enabled (default)<br><h2><br></h2><br>"}], "value": "The sub setting RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch has to be activated by an administrator first and Ticket::Permission###1-OwnerCheck is enabled (default)\n\n"}], "datePublic": "2024-07-15T07:00:00.000Z", "descriptions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.<p>This issue affects OTRS: </p><ul><li>8.0.X</li><li>2023.X</li><li>from 2024.X through 2024.4.x</li></ul>"}], "value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:\u00a0\n\n * 8.0.X\n * 2023.X\n * from 2024.X through 2024.4.x\n\n"}], "impacts": [{"capecId": "CAPEC-233", "descriptions": [{"lang": "en", "value": "CAPEC-233 Privilege Escalation"}]}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.2, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "LOW", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N", "version": "3.1"}, "format": "CVSS", "scenarios": [{"lang": "en", "value": "GENERAL"}]}], "problemTypes": [{"descriptions": [{"cweId": "CWE-266", "description": "CWE-266 Incorrect Privilege Assignment", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2024-07-15T10:41:01.694Z"}, "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"}], "solutions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "Update to OTRS 2024.5.2<br>"}], "value": "Update to OTRS 2024.5.2\n"}], "source": {"advisory": "OSA-2024-06", "defect": ["Issue#2409", "Ticket#2024042342000433"], "discovery": "USER"}, "title": "Agents are able to lock the ticket without the \"Owner\" permission", "workarounds": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "deactivate RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch or disable Ticket::Permission###1-OwnerCheck<br>"}], "value": "deactivate RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch or disable Ticket::Permission###1-OwnerCheck\n"}], "x_generator": {"engine": "Vulnogram 0.1.0-dev"}}, "adp": [{"metrics": [{"other": {"type": "ssvc", "content": {"timestamp": "2024-07-16T14:46:31.889829Z", "id": "CVE-2024-23794", "options": [{"Exploitation": "none"}, {"Automatable": "no"}, {"Technical Impact": "partial"}], "role": "CISA Coordinator", "version": "2.0.3"}}}], "title": "CISA ADP Vulnrichment", "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2024-07-17T14:27:36.468Z"}}, {"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-01T23:13:07.432Z"}, "title": "CVE Program Container", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/", "tags": ["x_transferred"]}]}]}}