CVE-2021-21436 - Vulnerability Details - OpenCVE

ReportizFlow

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction Required

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

AV:N/AC:L/Au:S/C:P/I:N/A:N

This CVE is not in the KEV list.

Key SSVC decision points have not yet been added.

Vendors	Products
Otrs	Cis In Customer Frontend

Configuration 1 [-]

cpe:2.3:a:otrs:cis_in_customer_frontend:*:*:*:*:*:*:*:*

No data.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2021-04/

History

Tue, 17 Sep 2024 04:15:00 +0000

Type	Values Removed	Values Added
Title	Agent is able to link customer's Config Items without permission	Agent is able to link customer's Config Items without permission

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2021-02-08T10:55:20.229135Z

Updated: 2024-09-17T04:00:11.454Z

Reserved: 2020-12-29T00:00:00

Link: CVE-2021-21436

Vulnrichment

No data.

NVD

Status : Modified

Published: 2021-02-08T11:15:14.237

Modified: 2024-11-21T05:48:21.510

Link: CVE-2021-21436

Redhat

No data.

{"containers": {"cna": {"affected": [{"product": "OTRSCIsInCustomerFrontend", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.14", "status": "affected", "version": "7.0.x", "versionType": "custom"}]}], "credits": [{"lang": "en", "value": "Bernhard Lehr"}], "datePublic": "2021-02-08T00:00:00", "descriptions": [{"lang": "en", "value": "Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions."}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}}], "problemTypes": [{"descriptions": [{"cweId": "CWE-264", "description": "CWE-264 Permissions, Privileges, and Access Controls", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"dateUpdated": "2021-02-08T10:55:20", "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS"}, "references": [{"tags": ["x_refsource_CONFIRM"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-04/"}], "solutions": [{"lang": "en", "value": "Update to OTRSCIsInCustomerFrontend 7.0.15."}], "source": {"advisory": "OSA-2021-04", "defect": ["2020100842000501"], "discovery": "USER"}, "title": "Agent is able to link customer's Config Items without permission", "x_generator": {"engine": "Vulnogram 0.0.9"}, "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "[email protected]", "DATE_PUBLIC": "2021-02-08T00:00:00.000Z", "ID": "CVE-2021-21436", "STATE": "PUBLIC", "TITLE": "Agent is able to link customer's Config Items without permission"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "OTRSCIsInCustomerFrontend", "version": {"version_data": [{"version_affected": "<=", "version_name": "7.0.x", "version_value": "7.0.14"}]}}]}, "vendor_name": "OTRS AG"}]}}, "credit": [{"lang": "eng", "value": "Bernhard Lehr"}], "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions."}]}, "generator": {"engine": "Vulnogram 0.0.9"}, "impact": {"cvss": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "CWE-264 Permissions, Privileges, and Access Controls"}]}]}, "references": {"reference_data": [{"name": "https://otrs.com/release-notes/otrs-security-advisory-2021-04/", "refsource": "CONFIRM", "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-04/"}]}, "solution": [{"lang": "en", "value": "Update to OTRSCIsInCustomerFrontend 7.0.15."}], "source": {"advisory": "OSA-2021-04", "defect": ["2020100842000501"], "discovery": "USER"}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-03T18:16:22.405Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-04/"}]}]}, "cveMetadata": {"assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "cveId": "CVE-2021-21436", "datePublished": "2021-02-08T10:55:20.229135Z", "dateReserved": "2020-12-29T00:00:00", "dateUpdated": "2024-09-17T04:00:11.454Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:cis_in_customer_frontend:*:*:*:*:*:*:*:*", "matchCriteriaId": "2BDAE8C2-7A9A-49D3-9AC3-BFE08E66C116", "versionEndIncluding": "7.0.14", "versionStartIncluding": "7.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "descriptions": [{"lang": "en", "value": "Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions."}, {"lang": "es", "value": "Unos agentes son capaces de visualizar y vincular elementos de configuraci\u00f3n sin permisos, que son definidos en el cat\u00e1logo general. Este problema afecta a: OTRSCIsInCustomerFrontend de OTRS AG versiones 7.0.x versi\u00f3n 7.0.14 y versiones anteriores"}], "id": "CVE-2021-21436", "lastModified": "2024-11-21T05:48:21.510", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "[email protected]", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.1, "impactScore": 1.4, "source": "[email protected]", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "[email protected]", "type": "Primary"}]}, "published": "2021-02-08T11:15:14.237", "references": [{"source": "[email protected]", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-04/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-04/"}], "sourceIdentifier": "[email protected]", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-264"}], "source": "[email protected]", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-276"}], "source": "[email protected]", "type": "Primary"}]}