When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
Metrics
Affected Vendors & Products
References
History
No history.
MITRE
Status: PUBLISHED
Assigner: OTRS
Published: 2020-07-20T21:04:19.291845Z
Updated: 2024-09-17T00:26:58.722Z
Reserved: 2019-11-29T00:00:00
Link: CVE-2020-1776
Vulnrichment
No data.
NVD
Status : Modified
Published: 2020-07-20T21:15:12.577
Modified: 2024-11-21T05:11:22.057
Link: CVE-2020-1776
Redhat
No data.