In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Metrics
Affected Vendors & Products
References
History
No history.
MITRE
Status: PUBLISHED
Assigner: mitre
Published: 2017-06-12T06:00:00
Updated: 2024-08-05T17:02:44.335Z
Reserved: 2017-05-30T00:00:00
Link: CVE-2017-9324
Vulnrichment
No data.
NVD
Status : Modified
Published: 2017-06-12T06:29:00.477
Modified: 2024-11-21T03:35:49.807
Link: CVE-2017-9324
Redhat
No data.