Show plain JSON{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "13674017-75BA-4CB9-834F-578D557F1974", "versionEndIncluding": "2.3.5", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*", "matchCriteriaId": "1985DCF5-4528-4246-B1E7-75703CF8849C", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*", "matchCriteriaId": "47EFAC2B-AB6C-4327-997C-9B10F7360163", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*", "matchCriteriaId": "5D25927B-BDD3-4A3C-901B-8F62C422D266", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*", "matchCriteriaId": "7134888F-1296-4AFD-8ECC-A1A2486C74AE", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*", "matchCriteriaId": "5F7F2EAA-0744-4BFA-AAEB-66515507BC34", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*", "matchCriteriaId": "B781EFF2-2502-4212-89DB-BF52DFBA41BA", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*", "matchCriteriaId": "4E4196EF-6C16-473C-9A71-A8FC728CD2DD", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*", "matchCriteriaId": "9E00ACBC-60E5-44B7-961C-23CD1903112D", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*", "matchCriteriaId": "ACCB8907-B5F7-4C20-A6CE-C8D52F2D1DE3", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*", "matchCriteriaId": "C433CD8B-143A-4237-A54B-A9D4C27B061C", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*", "matchCriteriaId": "42D518B5-B9A9-4831-927C-104D2803533E", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*", "matchCriteriaId": "2ACEE63A-4C9C-46F4-BF73-51C931C046BD", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*", "matchCriteriaId": "6A81DFFC-99A6-4AFB-BD95-7202528B87CD", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*", "matchCriteriaId": "3FC0F48B-5E12-4656-B848-2DC9A4F8D00C", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*", "matchCriteriaId": "EE262525-B533-46C9-B845-1F5214F6177F", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*", "matchCriteriaId": "8371E67D-8784-4C0B-B577-2FBC051F8CA0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*", "matchCriteriaId": "6FF4CC40-2DB2-474B-ABC3-57EA268CACDB", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*", "matchCriteriaId": "13E9302A-1278-40B8-B2D4-FEB9BB276622", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*", "matchCriteriaId": "9582CBC7-B5FA-467D-8F1B-AF9AB308F27C", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*", "matchCriteriaId": "EBAABF11-2B91-41DF-9564-E75D88AE43A8", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*", "matchCriteriaId": "824350BB-4C29-43FE-B205-22D36BE93731", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*", "matchCriteriaId": "C2C4825A-A860-4212-83EA-FE04B110A07C", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*", "matchCriteriaId": "C517953B-0B47-4B45-90DA-C9DCC8E2536A", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*", "matchCriteriaId": "C5C3344F-E284-477B-A322-ABF34AD80124", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*", "matchCriteriaId": "DC14AEFD-7F68-4E64-9D23-A933352E74C2", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*", "matchCriteriaId": "D95DB73E-D417-455F-A754-67555E86AD92", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*", "matchCriteriaId": "CC0430A7-F27E-430C-9D9D-A4AE86C889D0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*", "matchCriteriaId": "A2278B3B-B9D6-4E67-B118-2B798C5F1432", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*", "matchCriteriaId": "5186A3DD-7D17-4D2E-B756-EF1AD5C6B42A", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*", "matchCriteriaId": "3E7556D7-D593-4AF3-8D0E-7E10E1C5316A", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*", "matchCriteriaId": "05747F3E-27E8-4E04-B80D-D8C38FBDA4A4", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*", "matchCriteriaId": "74CBA83A-443E-4B1D-85D2-55FFB2FEB782", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*", "matchCriteriaId": "2F6FE3DE-6D43-404F-BCE8-861E0584AA18", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*", "matchCriteriaId": "BE712DC3-5CA0-4157-A501-483BBDBF7B0D", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*", "matchCriteriaId": "86CD9921-3CFC-49F7-9C91-5049E41ADD15", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*", "matchCriteriaId": "A777AA53-6900-483D-8C31-F9C415DE9B2D", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*", "matchCriteriaId": "53949C54-F416-46C6-A784-441880F0D8E2", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*", "matchCriteriaId": "2896D75B-07EC-4224-9018-0BF55DE16379", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*", "matchCriteriaId": "A6607C7B-E121-4DCD-8FA0-5B202B97D624", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*", "matchCriteriaId": "4FBA783C-32B5-4264-9701-3843710499E4", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*", "matchCriteriaId": "1EB26560-C681-436F-9F41-D927C501791E", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*", "matchCriteriaId": "49CBB470-37A6-4D09-BA71-8EAB8931554E", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*", "matchCriteriaId": "CF1D725C-CBE6-49A4-B6FC-3D80E35E0135", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*", "matchCriteriaId": "63608BED-2700-4EF7-9038-B295FF373FD0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*", "matchCriteriaId": "5386B686-3421-4F4E-AC5E-6567FE12E03B", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*", "matchCriteriaId": "0E712714-6E03-43BA-B375-929638730B44", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*", "matchCriteriaId": "12B1D7F7-51C3-460E-BDE3-0C40B692B622", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*", "matchCriteriaId": "EF9AEA70-9DC8-41B5-A4D4-F86828F9E35A", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*", "matchCriteriaId": "E7BAB384-AC74-4D75-BFE2-8CBC2C0A830F", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*", "matchCriteriaId": "E365F79A-BDDA-430D-B39F-FADADA91A0F6", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*", "matchCriteriaId": "DC9223D9-B5F8-4D9A-98F8-5D73852B2E0C", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*", "matchCriteriaId": "BC91C532-9CCD-4353-A6C3-E297A1F5BD77", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*", "matchCriteriaId": "6BAAB79E-8DC5-4BFF-9BD2-9215DA2B775D", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*", "matchCriteriaId": "E9C7B601-0CBD-4861-855E-A4F64157A8D3", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*", "matchCriteriaId": "B715EC14-D79A-4CB4-A875-380F66A45C3D", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*", "matchCriteriaId": "20C9C4DB-4E5D-4D01-B174-D6682831B184", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*", "matchCriteriaId": "6D25611D-231B-4CBA-8DC3-5F6CE90ADA56", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*", "matchCriteriaId": "01E9FF1B-AFFE-43C1-8E06-15DA8564D62F", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*", "matchCriteriaId": "ACE6A6EB-7264-4AE8-8CC4-994969E8B136", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*", "matchCriteriaId": "FEEFDE04-B409-47BF-BF71-0C87A7A6893D", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*", "matchCriteriaId": "7ECC731E-7B47-4AAA-B009-E8CE73AE354A", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*", "matchCriteriaId": "DADC404F-08B0-48A7-84DB-5270B8E1A147", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*", "matchCriteriaId": "091E423C-A9D5-4ED8-93C7-5CDD57DC3B00", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*", "matchCriteriaId": "CAEC4E93-34C5-418B-B12C-CABE500D5171", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*", "matchCriteriaId": "75BE131A-342E-475C-9522-E53A8A8A1BA0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*", "matchCriteriaId": "EF62E279-212F-40B4-B2B3-429D6A6164BA", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*", "matchCriteriaId": "D6FEFC32-3880-4CEA-9AD1-B1669A3CACE7", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*", "matchCriteriaId": "A0A9CD5E-655A-423B-805B-8953122D2509", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*", "matchCriteriaId": "64BCF69B-4DB6-423E-BCE9-7CAEA74B1568", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*", "matchCriteriaId": "9307C840-9EEE-4A23-8FAF-258D683E14A0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*", "matchCriteriaId": "2A6F2752-5D88-4007-96C8-DFA1697B0AC0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*", "matchCriteriaId": "29823A84-ACC0-410F-B2A5-C659C8F06625", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*", "matchCriteriaId": "2BC10A3E-F32A-4A16-BDD2-930ADB973693", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*", "matchCriteriaId": "1D368E58-79AD-4C55-B867-A75FF3F98DE9", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*", "matchCriteriaId": "8AAF73C6-FCCE-43C7-BD67-F8CFC4EA3A32", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*", "matchCriteriaId": "09EF0162-5102-4F95-82CF-DF541B50858D", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*", "matchCriteriaId": "55F536B9-11F6-4F3F-9293-25D23F987C9E", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*", "matchCriteriaId": "CD6DF09D-A8D8-4C77-A4C9-46BD570C2CE1", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*", "matchCriteriaId": "D7ECE7F6-7A82-420C-A440-522331667B43", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*", "matchCriteriaId": "6C66917F-135E-464E-916F-FD6B5A701E65", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox."}, {"lang": "es", "value": "Open Ticket Request System (OTRS) anteriores a v2.3.6 no gestiona correctamente los mensajes de correo electr\u00f3nico en el que la l\u00ednea De contiene caracteres UTF-8 asociadas con los signos diacr\u00edticos y un juego de caracteres no v\u00e1lidos, que permite a atacantes remotos provocar una denegaci\u00f3n de servicio (tickets duplicados y respuestas duplicadas) mediante el env\u00edo de un mensaje hmanipulados a un buz\u00f3n POP3."}], "id": "CVE-2010-4767", "lastModified": "2025-04-11T00:51:21.963", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "NONE", "availabilityImpact": "PARTIAL", "baseScore": 5.0, "confidentialityImpact": "NONE", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:N/C:N/I:N/A:P", "version": "2.0"}, "exploitabilityScore": 10.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}]}, "published": "2011-03-18T16:55:01.687", "references": [{"source": "cve@mitre.org", "url": "http://bugs.otrs.org/show_bug.cgi?id=3426"}, {"source": "cve@mitre.org", "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "http://bugs.otrs.org/show_bug.cgi?id=3426"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Deferred", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-20"}], "source": "nvd@nist.gov", "type": "Primary"}]}